How Do I Contact the Natural History Museum?

If you are a fan of natural history, then the Natural History Museum is undoubtedly on your list of must-see places. Located in London, this world-renowned museum is home to an impressive collection of specimens and artifacts, including fossils, minerals, and taxidermy.

If you need to get in touch with the Natural History Museum for any reason, there are several ways to do so. Here’s what you need to know:

Contacting the Natural History Museum by Phone

One of the quickest ways to get in touch with the museum is by phone. You can reach their main switchboard by calling +44 (0)20 7942 5000. This number will connect you with an operator who can help direct your call to the appropriate department or staff member.

If you have a specific question or issue that you’d like to discuss with someone at the museum, it’s best to call during their regular business hours. The museum is open daily from 10:00 am to 5:50 pm, so try to call within those times if possible.

Contacting the Natural History Museum by Email

If you prefer to communicate via email, you can send a message to the museum using their online contact form. Simply navigate to their website and click on “Contact us” at the bottom of any page. From there, choose “Email us” and fill out the form with your message and contact information.

Keep in mind that it may take some time for someone from the museum to respond to your email, especially if they are receiving a high volume of messages. If your matter is urgent or time-sensitive, it’s best to try calling instead.

Contacting Specific Departments

Depending on your reason for contacting the Natural History Museum, you may need to speak with someone in a specific department. Here are some common departments at the museum and how you can reach them:

  • Membership: If you have questions about becoming a member or need help with your membership account, you can email the membership team at
  • Schools and Teachers: If you are a teacher or educator and want to learn more about the museum’s educational programs, email schools@nhm.
  • Press Office: If you are a member of the media and need to speak with someone from the museum’s press office, email or call +44 (0)20 7942 5654.
  • Research and Collections: If you have questions about the museum’s research or collections, visit their website for a list of departmental contacts.

In Conclusion

Getting in touch with the Natural History Museum is easy thanks to their multiple contact options. Whether you prefer to call, email, or reach out to a specific department, there’s always someone available to help answer your questions or address your concerns. So don’t hesitate to reach out if you need assistance – after all, that’s what museums are here for!